Reference

Terms and Conditions on cricmatch365

These terms set out the rules that govern your account on cricmatch365.

Account EligibilityPayment RulesDispute ProcessAccount Closure TermsGoverning Law

What These Terms Cover and Where They Apply

cricmatch365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on cricmatch365.net and to every action taken within that account — placing a wager, depositing funds through UPI, Paytm or PhonePe, requesting a withdrawal, or contacting our support team. Access to the platform and eligibility to hold an account

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depend on local law where you are located; we make our services available only where local law permits. We may update these terms from time to time, and we will notify you at the email address linked to your account before any material change takes effect.
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Continued use of your account after that notice period means you have accepted the revised terms. If you do not agree, you may close your account at any point without penalty, and any verified balance will be returned to your registered payment method.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear, if you believe a term has been applied incorrectly to your account, or if you need a copy of the version of these terms that was in…

Live Chat Reach our terms and compliance team through live chat inside your account dashboard. Available seven days a week for questions about account rules, payment conditions, and clause clarifications.

Email Support Send a detailed query to our support address from your registered email. We log every terms-related request and send a written response you can keep for your records — useful for disputes.

Help Centre Our help centre hosts the current version of these terms alongside a change log. You can compare the current text with a previous version and raise a formal objection directly from that page.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

cricmatch365 takes the obligations set out in these terms seriously. The six areas below explain how we act on the commitments we make — from how your account data is stored to…

Account Data Retention

We retain your account data, transaction history and identity documents for as long as your account is active and for a defined period after closure. You may request a full export of your data at any time through your account settings page.

Cookie Policy

Our site uses session and analytics cookies to keep your account logged in and to measure how pages are used. You can review which cookies are active and withdraw consent for non-essential ones from the cookie preferences panel in your browser.

Account Security

Passwords are stored as salted hashes and never in plain text. We enforce two-step verification for withdrawals and for any change to your registered UPI or Paytm details, so changes cannot go through without a code sent to your phone.

Payment Data Handling

Payment method details — including UPI IDs, Paytm wallet links and PhonePe numbers — are handled through encrypted channels and are never stored in a way that exposes the raw credential. Our payment processor holds the tokenised reference only.

Requesting Term Changes

If you believe a term has been applied unfairly, you may submit a formal request for review within 30 days of the event. We will assign a case number, review the account history, and respond in writing within five business days.

Who to Contact for Escalations

Unresolved disputes can be escalated to our compliance team by email. Include your account ID and the specific clause in question. Escalations are logged separately from general support and handled by a senior team member.

Frequently Asked Questions About These Terms

These questions cover the points that come up most often when account holders read through the terms. If your question is not listed here, reach out through live chat or email and we will respond in writing.

Yes — eligibility and certain account conditions depend on local law in the state where you are located. We make the platform available only where local law permits, and the terms note any state-specific conditions in the eligibility clause.

No. We will email you at your registered address before any material change takes effect. The notice period is stated in the update itself. If you continue using your account after that period, it means you accept the new version.

On account closure, we delete the tokenised link to your UPI ID or Paytm wallet within 30 days. Any outstanding balance is returned to the payment method you used most recently before closure was requested.

Transaction records are retained for a defined period after closure as required by applicable financial and identity regulations. You may request a full copy of your transaction history before closure is processed by contacting support.

You may submit a formal review request within 30 days of the disputed event. Contact us by email from your registered address, include your account ID and the clause you are querying, and we will respond in writing within five business days.

The payment terms apply equally to all supported methods including PhonePe, UPI and Paytm. Specific processing times and reversal windows for each method are set out in the payment conditions section of the full terms document.

Yes. We maintain a version log of these terms and can supply the version that was in effect on the date your account was opened. Send the request from your registered email and our compliance team will respond within two business days.

Terms and Conditions on cricmatch365

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Account Data Retention

Cookie Policy

Account Security

Payment Data Handling

Requesting Term Changes

Who to Contact for Escalations

Frequently Asked Questions About These Terms

01 Do these terms apply differently based on which state in India I am in?

02 Can cricmatch365 change these terms without telling me first?

03 What happens to my UPI or Paytm details if I close my account?

04 How long does cricmatch365 keep my transaction records after I close my account?

05 What rights do I have if I disagree with how a term was applied to my account?

06 Are there separate terms for deposits made through PhonePe versus UPI?

07 Can I request a copy of the version of the terms that was active when I first opened my account?

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